01
Every review in one place
Bring guest ratings and feedback from delivery apps and Google into one dashboard, and link bad ratings to the kitchen delays behind them.
Restaurant chains
Every outlet held to the same standard
Keep quality, speed and ratings consistent across 10 to 50+ locations in several cities. Rasoyum compares every outlet, brings in reviews from delivery apps and Google, and shows where each one is slipping.
What you get
One view across every location
Casual and fine dining chains need the same few things: one place for reviews, a fair way to compare outlets, and a short daily summary for the people in charge.
02
Compare outlets and regions
Compare prep times, minutes items spent out of stock and cancellation rates across outlets and regional cluster managers, so every location meets the same standard.
03
Dine-in and delivery side by side
Track table deal redemptions, reservations and delivery orders together to understand real demand across channels and cities.
04
A morning briefing for leadership
Operations directors get one morning summary of sales, prep speed and ratings across every outlet in every region.
Reviews with context
From a bad review to its cause
A 1-star review on its own tells you little. Rasoyum puts it next to what happened in the kitchen at the time, so cluster managers fix the cause instead of apologising for it.
- Reviews from delivery apps and Google Business Profile collected in one place.
- Negative feedback traced back to specific dishes, prep times or delivery delay spikes.
- Dine-in transactions, table reservation patterns and deal redemption economics.
- The same operating benchmarks for every regional cluster manager.
Modules for you
The modules chains rely on
Reviews and outlet comparisons come first for most chains. Order analytics and menu checks keep every outlet in line.
- 01
Reviews & Ratings
Every review, every outlet, one inbox
Read and answer every review from every outlet in one inbox, with ratings tracked over time.
- 02
Order Analytics
Live order streams and repeat customers
Follow live orders, prep times and repeat customers outlet by outlet and city by city.
- 03
Out-of-Stock Alerts
Catch items switched off by mistake
See which outlets switch items off most often and for how long.
- 04
Menu Comparison
Prices and items across every channel
Keep items and prices consistent across every outlet and every delivery app.
Bring every outlet up to standard
Talk to our team about running a multi-outlet chain on Rasoyum.