01Every order
Line-by-line order audit
Each order in a settlement is checked line by line: gross food sales against the contracted commission, packaging charges, delivery surcharges and your share of customer discounts.
Payout Audit
Every delivery app payout, checked order by order
Stop guessing why a weekly settlement came in lower than expected. Rasoyum audits every order in every payout, checks the commission against your contract and explains each deduction.
Settlement reconciliationCyber City Cloud Kitchen · sample orders
1 flagged| Order | Channel | Expected | Settled | Diff |
|---|---|---|---|---|
| #48291 | App A | ₹887.58 | ₹887.58 | ₹0.00 |
| #48304 | App B | ₹642.10 | ₹642.10 | ₹0.00 |
| #48317 | App A | ₹1,104.20 | ₹1,061.00 | −₹43.20 |
| #48322 | App B | ₹415.75 | ₹415.75 | ₹0.00 |
One order, fully explained
From order value to bank transfer
Platforms send one lump sum per cycle. Rasoyum breaks it back into orders, rebuilds what each one should have paid, and shows you exactly where the money went.
- Commission verified against your signed rate
- Every tax line recalculated, not copied
- Each order in the payout cycle checked before the transfer lands
Order #48291Delivery app A
Matches contract- Gross order value₹1,240.00
- Restaurant-funded discount share−₹150.00
- Net food sales₹1,090.00
- Commission (18.0%, as contracted)checked−₹196.20
- Packaging charges passed through+₹40.00
- GST on platform services (18%)checked−₹35.32
- TCS / TDS withheldchecked−₹10.90
Net bank transfer expected₹887.58
Sample order. Figures are illustrative.
What gets checked
Six checks on every single order
The same checks run on every order from every delivery app, so a short settlement is caught in days, not at quarter-end.
- 01
Commission rate
The percentage actually deducted, compared with the rate and volume tier in your contract.
- 02
Discount share
Your share of customer discounts and offers, separated from the platform’s share.
- 03
Packaging and surcharges
Packaging charges and delivery surcharges that should be passed back to you.
- 04
GST
GST on restaurant services and GST on delivery partner fees, recalculated per order.
- 05
TCS and TDS
Tax Collected at Source and Tax Deducted at Source on every settlement.
- 06
Refunds and penalties
Customer refunds and cancellation penalties matched to the kitchen order ticket.
Built for finance teams
Days of spreadsheet work, done before you log in
Rasoyum replaces manual reconciliation with an audit trail your accountant can follow.
02Contract
Commission tier checks
Contracts often set commission tiers by monthly order volume. Rasoyum checks every deducted percentage, so you are never charged above the rate you agreed.
03Disputes
Refund and penalty checks
When a platform refunds a customer or charges a cancellation penalty, the deduction is matched to the kitchen order ticket to show whether it was justified. Contest the rest with Complaints & Disputes.
04Tax
GST, TCS and TDS reconciliation
GST on restaurant services, GST on delivery partner fees, Tax Collected at Source and Tax Deducted at Source are recalculated and verified on every settlement.
Related
Works well with these modules
Find out what your last payouts missed
Book a free historical payout audit. We will analyse your last 90 days of delivery app settlements.