01Sync
Continuous channel sync
A continuous pipeline that pulls in and lines up data from delivery apps and Google, together with the merchant portals and dine-in booking networks you use.
- Runs in the background around the clock, every day of the year, with nothing to start by hand.
- Sessions look after themselves, with automatic token refresh.
- Captures transactions in under a minute, across thousands of orders at once.
- Normalises every outlet into one immutable operational record.
02Audit
Payout reconciliation
Reconciles every customer transaction against your merchant contracts, the platforms’ fee schedules and the money that actually reaches your bank.
- Checks contracted commission percentages against actual deductions, line by line.
- Flags unauthorised customer refund penalties and disputed chargebacks.
- Reconciles platform-reported GMV with the deposits in your bank account.
- Exports audit-ready summaries formatted for your accounting software.
03Availability
Menu and availability watch
Watches your storefronts on every channel for items switched off by mistake, unexpected store closures and stock bottlenecks.
- Alerts straight away when a best-selling dish goes offline during peak hours.
- Puts a figure on the revenue lost for every minute an item or outlet is down.
- Finds the kitchen stations whose prep bottlenecks keep switching items off.
- Tracks store status to stop accidental offline hours.
04Disputes
Complaints and refunds
One place that tracks every customer complaint, missing-item claim, spill and cancellation penalty across all your delivery channels at once.
- Tags refunds to a kitchen station: bread, grill, packing or delivery partner.
- Tracks platform resolution times and flags unfair merchant penalties.
- Gives operations teams the evidence to back every dispute.
- Shows trends so the causes of repeat complaints can be fixed.
05Reviews
Review and rating hub
One reputation view that brings ratings and comments from delivery apps together with your Google Business Profile reviews.
- Links each rating to the order: its items, the rider and the prep time.
- Sorts sentiment into taste, packaging, portion size and delivery speed.
- Keeps a read-only history of past reviews with platform timestamps.
- Benchmarks outlets against each other to find the strongest and the weakest.
06AI
AI briefings, powered by Gemini
An AI layer that reads your operational data with hospitality economics and menu engineering in mind, and reports back in plain language.
- Writes plain-language weekly briefings for leadership.
- Finds hidden margin leaks and suggests practical kitchen changes.
- Summarises shift performance and anomalies in short bullet points.
- Streams insights in real time using Server-Sent Events (SSE).