01
Store uptime, watched all day
Every outlet’s storefront is monitored on every delivery app. You hear straight away if an outlet goes offline unexpectedly during service hours.
For operations teams
Run shifts, not spreadsheets
Give store managers, kitchen leads and regional cluster managers live clarity during service: which outlets are online, which dishes are switched off and how fast orders are going out.
What you get
Clarity during every service
Protect store uptime, keep popular dishes live and speed up fulfilment, without asking the floor team to learn new software.
02
Prep time benchmarks
Track kitchen preparation time (KPT) and rider handoffs. Clear rider waiting backlogs and keep stations moving through the lunch and dinner rush.
03
Out-of-stock nudges
Stop popular dishes from staying switched off by mistake. When an item has been marked unavailable for more than 30 minutes, a restock reminder goes out automatically.
04
Shift-end reports for every store
Store managers get a structured end-of-shift report with sales, prep times and cancellations. No new software to learn.
Built for the floor
Shift reports your team will read
No clunky software to learn. Store teams get a clear shift report at the end of each service, with exact sales, cancellations and customer complaints.
- Live fulfilment across all outlets, benchmarked across regional clusters.
- An alert the moment a store goes offline during the dinner rush.
- A reminder when an item has been switched off for more than 30 minutes.
- A shift-end digest for each store manager and kitchen lead.
Modules for you
The modules operations teams live in
Availability alerts cover the shift. Order analytics, complaints and reviews show the trends behind it.
- 01
Out-of-Stock Alerts
Catch items switched off by mistake
Catch items and stores switched off by mistake, with downtime minutes for every outlet.
- 02
Reviews & Ratings
Every review, every outlet, one inbox
See how each shift shows up in ratings and reviews, outlet by outlet.
- 03
Order Analytics
Live order streams and repeat customers
Watch live order streams and prep times, and compare busy hours across outlets.
- 04
Complaints & Disputes
Refunds, penalties and claims tracked
See which stations or dispatch teams drive repeat refunds and complaints.
Run a faster, calmer kitchen floor
Talk to our team to see how Rasoyum speeds up kitchen operations.